Petcare health services

Vaccinations

When it comes to providing your pet with quality care, it is important to be informed and up to date with all health requirements and disease prevention methods. Vaccinating your pet is important to ensure they will live a fulfilling life without disease or illness.

You bet they are!

Serious diseases that can easily be vaccinated against causes misery and distress in pets. These diseases can either be fatal or cause serious ongoing medical complications. Unfortunately many preventable diseases are still all too commonly seen.

Fortunately, due to vaccinations, many pet owners never see these diseases in their pets. However, the risk of your unvaccinated pet contracting these diseases still exists within the community today. Parvovirus, for example, is a potentially fatal disease that stays within soil and the environment for many months.

Vaccinations begin between 6 and 8 weeks of age and require a course of vaccinations.

Vaccinations are vital for strengthening your pet’s immune system, in the early stages of its life. Annual vaccinations are then required to maintain a strong immune system and prevent life-threatening disease.

We know that some people may be cautious about ‘over vaccinating’ your pet. The risk of vaccination is minimal compared to the risk of diseases. We are happy to discuss the relative risks of different vaccines and the risk of not vaccinating.

Many different vaccine types, brands, and vaccination protocols exist. Our recommendation is based on first hand experience of diseases in the area, manufacturer’s regulatory recommendations, and best practice guidelines of the World Small Animal Veterinary Association.

If you have missed a vaccination for your pet, please contact us immediately to discuss re-starting the vaccination course.

This vaccination is required for boarding kennels and for admission to our hospital for non-emergency procedures. It protects against the following fatal diseases:

  • Distemper
  • Hepatitis
  • Canine Parvo virus
  • Canine Parainfluenza Virus
  • Bordetella

Additional vaccination protection can also be provided for:

  • Coronavirus
  • Leptospirosis


This is required for catteries and for admission to our hospital for non-emergency procedures. It protects against the following fatal and potentially fatal diseases:

  • Feline Enteritis
  • Feline herpes
  • Feline Calici Virus
  • Feline Rhinotrachetis virus

Additional vaccination protection can also be provided for:

  •  Feline Immunodeficiency Virus (FIV, Feline Aids)

We vaccinate ferrets for Distemper.

Rabbits are vaccinated against Calicivirus (RHDV). Due to the prevalence of new strains of Calicivirus/RHDV released to decrease the wild rabbit population contact the clinic it is vital to immediately to organise vaccination of any new pet rabbits and to ensure vaccination of older rabbits is up-to-date.

Rabbits require a course of injections and then regular injections thereafter for best protection against this fatal disease.

RHDV can remain in the environment for an extended period and can be transmitted on objects and via some insects. The following precautions can reduce the risk of infection:

  • Keep your pet rabbit indoors
  • Rabbit-proof your backyard to prevent access by wild rabbits
  • Regularly decontaminate equipment and materials including cages, hutches, bowls
  • Limit contact between and handling of unfamiliar pet rabbits
  • Decontaminate hands, shoes and clothing after handling other than your own rabbits
  • Control fleas
  • Control insects (especially flies) as much as possible both indoors and outdoors
  • Avoid cutting grass and feeding it to rabbits if there is the risk of contamination from wild rabbits

Vet consultations

Our expert vet team offers consultations to cover all of your pet care needs and can answer any queries or specific concerns you may have about your pet’s health. Topics we cover in our consultations can include preventative care, surgery, behaviour, nutrition and other matters depending on your individual pet’s needs.

Diagnostics

Blood tests play an important role in diagnosing and monitoring many conditions. It helps detect diseases early while they are still treatable.

  • To check the effects of long-term medication use
  • Prior to anaesthesia, to reduce any risks, particularly for older pets
  • Senior pets (yearly blood tests can diagnose old age disease while they can still be managed)
  • Increased thirst or appetite
  • Unexplained weight loss or gain
  • Sudden illness
  • Heartworm testing
  • FIV (Feline Aids testing)
  • Genetic testing. Understanding of your dogs lineage can mean knowing their predisposition to specific conditions

Our clinic has its own biochemistry and haematology blood machines. This means they will get results back quickly and save lives, in the case of emergencies. Your vet can also refer your pet to a pathology lab for certain tests, if required.

Healthcare Programs

Your pet’s health is our priority and we want to make looking after your pet a smooth and easy process! Participating in healthcare programs are just some of the ways you can help to keep your pet safe and well.

Vaccination4Life

Vaccination4Life is a lifetime vaccination plan that saves you up to 75% off the cost of your pet’s vaccinations over time. Vaccinations are vital to keeping your pet healthy and happy, which is why we came up with our Vacc4Life program! A one-off payment of $600 provides your pet with annual boosters and health checks for the rest of their life.

Download our Vaccination4Life brochure here.

For an extra $100 you can have them included for the rest of your pet’s life.

7 years or younger.

Yes, this works out very cost effective as we vaccinate rabbits every 6 months.

Yes, all vaccines as directed by the World Small Animal Veterinary Association Guidelines are covered.

Wellness Program

The Wellness Program provides an all-inclusive list of preventative healthcare treatments and services to members for a small fee of $50.00 per month, with a $90 upfront fee. This fee will be direct debited from your account. This is a hassle-free and no stress program designed to benefit the health of your pet.

For more information, download our brochure here.

Call us today for more information! Alternatively, fill out a form here and we will be in contact with you.

Surgery

Surgery can be a stressful time for both you and your pet. We think it’s a good idea to keep you well informed about the procedures and processes that are required before, during and after surgery.Our expert team is dedicated to providing your pet with the best possible outcomes.We aim to ensure any surgery day is as stress free for you and your pet as possible. Your pet’s safety is our highest priority.

  • Dogs and cats are housed in separate areas, to ensure they don’t disturb or frustrate each other
  • We have have separate surgical procedure rooms and operating theatres
  • We use modern anaesthetic machines, and the safest anaesthetic drugs and gases
  • Your pet’s vital signs are monitored both electronically and by the surgical team, who will be with your pet until he or she has completely recovered from the anaesthetic
  • Please note: Late and early pick-up and drop off of your pet is offered, for added convenience.
Desexing
  • Decreased urge to wander, roam or escape
  • Calming influence on behaviour and a reduction in some aggressive behaviours
  • No ovarian, uterine or testicular cancer
  • Desexing prevents pyometra-a life-threatening disease in dogs
  • Desexing reduces mammary cancer and prostatic disease
  • Desexing prevents bi-yearly problems associated with on heat females, such as blood staining, male dogs visiting or cats calling
  • Decrease spraying in male cats
  • Decrease cat aggression and associated fighting, abscesses, and FIV

Desexing can be done safely from 6 to 8 weeks of age onwards, depending on gender, size, health issues, and other factors. Young pups and kittens are generally desexed at approximately 4-5 months of age.

Soft Tissue

The most common reason your pet would require soft tissue surgery, besides desexing, is to have a lump or growth removed.

We provide a wide range of animal soft tissue procedures, including the following:

  • Removal of lumps
  • Biopsies
  • Eyelid surgery
  • Exploratory surgery of the abdomen
  • Removal of bladder stones
Orthopaedic

Orthopaedic surgery refers to surgery on the bones and joints.

  • fractures of the bones
  • removal of tumours
  • as a treatment for cruciate disease
  • as a treatment for hip dysplasia
Pre-Surgery
  • Our vet will answer any questions about what will happen during the procedure
  • Recommend options, such as appropriate Pre-anaesthetic blood tests and intravenous fluid Therapy to increase safety and speed recovery time
  • Give appropriate pain relief to your pet
  • Explain the many things that make surgery and recovery safer
  • Conduct a pre general anaesthetic check free of charge, to identify any health issues prior to surgery
  • Ensure vaccination, flea and worm treatment is up-to-date to prevent cross infection
  • Phone you at the completion of surgery, so you do not worry unnecessarily
After Surgery Care
  • After surgery, a member of the surgery team will discuss what has occurred during surgery and give you as much time as you need to answer questions.
  • We will then talk you through your pet’s post-surgery care regime. You will also receive an information sheet, for your reference when caring for your pet after surgery.

Behaviour

The more you understand why your pet behaves the way it does, the easier it will be for you to train your pet and make them a happy and well behaved member of your family. Our vets are trained in assessing behavioural problems and can advise the most appropriate treatment.

  • Genetics. For example, dogs have an inborn desire to dig. Cats have an instinct to sharpen their claws on vertical surfaces. Rabbits naturally go back to the same place to go to the toilet.
  • What pets have learnt from past experiences.
  • The environment. For example, a dog with no shade in the backyard will be more likely to dig a hole to keep cool. A cat with a litter tray that is only cleaned once a month will use the pot plants as a toilet.

A problem behaviour is a natural, normal behaviour your pet is showing which is being expressed in an inappropriate way.

Common problem behaviours include: jumping on people, digging, barking and chewing objects. Problem behaviours respond very well to training.

True behavioural problems are abnormal behaviours that are damaging to your dog’s health, and may be akin to psychological problems in people.

Some behavioural problems include:

  • Noise phobias including thunderstorms
  • Separation anxiety or a fear of being left alone
  • Obsessive compulsive behaviours such as tail chasing or pacing
  • Aggression towards other dogs or people

Nurse Consults

Our expert nurse team works closely with our vets to offer consultations to cover your pet care needs and can answer any queries or specific concerns you may have about your pet’s health. Topics we cover in our consultations can include preventative care, surgery, behaviour, nutrition and other matters depending on your individual pet’s needs. Nurses are able to perform nail clippings, dental checks and more!

Dental

When it comes to dental health, pets require treatment just as humans do. Prevention is better than cure!

Tooth and gum problems in pets

Tooth, gum pain and dental disease can be as severe in pets as it is in humans, but often goes unnoticed. It can lead to infection that has been linked with the development of kidney and heart disease.

Bad breath is one of the most common signs of dental disease. Most pets will continue eating regardless of severe infection and pain. This is why it’s so important to bring your pet into the clinic for regular check-ups. Nurse dental checks are complimentary because we’re always here to help!

Teeth cleaning services

We recommend a professional dental scale and polish treatment every 6-12 months for pets, even with good home care. A general anesthetic is required for this.

Dental diets

Dental diets are specially formulated dry food which is designed to remove plaque as your pet eats. Some also contain toothpaste-like ingredients to fight plaque.

Our dental facilities

Just like at your dentist, we have state of the art equipment and everything your pet needs to keep their pearly whites nice and healthy! Our clinic has a dedicated dental area with ultrasonic cleaner and polisher along with specialised animal dental equipment, including a drill.

Preventative care

It is important to not only treat illness but to also prevent future illness for your pet. Preventative care can help achieve and maintain a high level of general health and well-being for your pet.

Fleas & Intestinal Worms

Intestinal worms and fleas are unwelcome pet parasites, which can cause both animal and human disease. Keeping your pet’s parasite control up-to-date is the best way to protect them and your family.

Fleas

While fleas may prefer to bite our pets, they are often happy to multiply in houses and bite us too! In fact, the flea will spend only a small part of its life-cycle on your pet and more in your home. This is why it is best to treat your home, as well as your pet, when an infestation occurs.

Worms

Worms affect the health of your pet, but can also transmit to people, especially young children. Worms can cause serious and permanent illness in humans. It is essential to commence a worm control program from the moment you take home your new pet.

Heartworm

Heartworm is a worm that lives within the dog’s heart and is spread by mosquitoes.It is now found in all parts of Australia. Heartworm is potentially fatal and can be difficult to treat. A heartworm prevention program should be initiated from the time of your pet’s first vaccination.

Microchipping

Microchipping is one of the best ways of identifying your pet, particularly when they are lost or stolen. We can microchip your new pet at any age and can also help you with council registration forms. If pets are ever taken to a shelter they will be routinely scanned for a microchip. The shelter will then call you directly, to ensure your pet is back with you as soon as possible.

Digital Imaging

We offer the latest in diagnostic imaging technologies for your pet, including X-ray and Ultrasound.

Ultrasound

We utilise the benefits of Ultrasound scanning technology. This is a pain free procedure that produces images of the body to allow our vets to have a closer look into the health of your pet.

X-ray

X-rays are not just for broken bones! We often perform x-rays to screen the heart and lungs for disease, while x-rays of the abdomen can diagnose ingestion of foreign objects and give us valuable information about the size and shape of abdominal organs.